JTJ Medical Supply, Inc. DBA Mail-Meds Clinical Pharmacy does not discriminate on the basis of race, color, religion (creed), gender, gender expression or identity, age, national origin (ancestry), disability, marital status, sexual orientation, military obligation, veterans status or any other characteristic protected under applicable federal, state or local law, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of interns and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, customers, interns, vendors, consultants and business partners.

Mail-Meds Clinical Pharmacy:

• Provides free aids and services to people with disabilities to communicate effectively with us, such as:

      o Qualified sign language interpreters

      o Written information in other formats (large print, audio, accessible electronic formats, braille, and other formats)

• Provides free language services to people whose primary language is not English, such as:

      o Qualified interpreters

      o Information written in other languages

If you need these services, contact speak with our Pharmacists at (800) 939-2022cext. 190 or call our Compliance Officer by telephone at (800) 939-2022 ext. 110, by fax at 855-523-0910, or email at compliance@mailmeds.com.

If you believe that Mail-Meds Clinical Pharmacy has failed to provide these services or discriminated in another way on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status you can file a grievance with: JTJ Medical Supply, Inc. Civil Rights Coordinator by mail at 2692 Oak Ridge Court, Fort Myers, FL 33901, by telephone at (800) 939-2022 ext. 110,  by fax at 855-523-0910, or by email at compliance@mailmeds.com.

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance our Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf , or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html